ONYX TECHNOLOGIES (with registered office at à Weststrasse 94, 4900 Langentha, (Switzerland), in its capacity as data controller, attaches great importance to the protection and respect of your privacy. The purpose of this policy is to inform you of our practices regarding the collection, use and sharing of information that you may provide to us through our platform (the “Platform”) accessible from the www.shiiped.com website or our mobile application.
We may collect and process the following data:
2.1. The information you send us directly
By using our platform, you are led to send us information, some of which is of a nature to identify you “Personal Data”. This is notably the case when you fill out forms (such as the registration form), when you participate in one of our games, contests, promotional offers, studies or surveys, when you contact us – whether by telephone, email or any other means of communication – or when you report a problem.
This information includes the following data in particular:
2.1.1. The data necessary to register for the service we provide on our platform or to access any other service provided by us.
This data includes your first and last name, e-mail address, date of birth, gender, telephone number and password. This information is mandatory. Otherwise, Shiiped will not be able to provide you with the services offered by our platform and you will not be authorized to create an account on our platform;
2.1.2. A photograph ;
2.1.3. A mailing address ;
2.1.4. Information relating to your vehicle ;
2.1.5. Your phone number ;
2.1.6. A copy of all exchanges between Shiiped and you;
2.1.7 A copy of all assignments or announcements of assignments carried out on our platform ;
2.1.8. The details of financial or accounting operations carried out on our platform or by any other means, including in particular information relating to your payment card, your bank details, information relating to deliveries made or for which you have published an announcement on our platform;
2.1.9. Details of your visits to our platform and the content you have accessed ;
2.1.10. If applicable, your answers to our surveys and questionnaires and the opinions you have left, this information being particularly likely to be used in the context of research and analysis of user behavior;
2.1.11. The data we may ask you to provide when you report a problem with our platform or services, such as the subject of your support request;
2.1.12. Data related to your location when you have agreed to us collecting and processing such data ;
2.1.13. A copy of your passport, driver’s license, identity card or any other similar document that you have agreed to provide us ;
2.1.14. Data relating to your insurance subscriptions and waivers, if any, and a copy of the declarations made and forms completed for the purposes of subscriptions or contract management or claims reporting.
2.2. The data we collect automatically
2.2.1. In the event that you connect to our services, Shiiped will have access to some of the data (in particular, your first name, last name, photograph, e-mail address) of your account.
2.2.3. We also collect information on your use of our platform (such as the number of ads published, your response rate to ads, your registration date, etc.).
2.2.4. Finally, we collect technical information relating to the model of your vehicle when you transmit your license plate number to us in order to facilitate the completion of the form describing your vehicle. This information is collected by querying the database produced by the auto-index company.
2.3. How long will your data be kept?
2.3.1. Your Personal Data are archived at the end of the following periods :
– 5 years after your last use of our platform, if you have not closed your account ;
– 1 year after the closure of your account, unless you have received a negative notice or a report, in which case your data will be kept for 2 years following the last negative notice or report received, whichever is longer.
2.3.2. The following categories of Personal Data are likely to be kept for different periods of time:
– Financial data (e.g. payments, reimbursements, etc.) are kept for the duration required by applicable tax and accounting laws ;
– The data collected when subscribing to insurance products is kept for the duration of the insurance contract and for the time necessary to manage your claims, if necessary;
– Content created by you on our platform (such as comments, opinions and ratings) are made anonymous after the deadlines mentioned in 2.3.1 but remain visible on our platform.
2.3.3. In the event that your account has been suspended or blocked, we keep your data for a period of between 2 and 10 years from the date of suspension in order to avoid any circumvention by you of the rules in force on our platform.
3. How do we use the data we collect?
We use the data we collect to :
3.1 to execute contracts concluded between you and us or between us and our business partners (e.g. insurance) and to provide you with the information and services requested; this processing is necessary for the performance of our respective contractual obligations.
3.2 to send you information about our services (such as booking confirmations) by e-mail, SMS or any other means of communication; This processing is necessary for the performance of our respective contractual obligations and/or carried out with your consent.
3.3 to collect your payments or to transmit to you the sums collected on your behalf; This processing is necessary for the performance of our respective contractual obligations
3.4 allow you to personalize your profile on our Platforms; this processing is carried out on the basis of your consent.
3.5 to allow you to communicate and exchange with other members of our community authorized to publish on the platform, in particular with regard to our services or the journey(s) already made or that you plan to make; this processing is necessary for the performance of our respective contractual obligations and/or carried out with your consent.
3.6 give you access and allow you to communicate with our member relationship service; This processing is necessary for the performance of our respective contractual obligations, carried out with your consent and/or necessary to establish, exercise or defend a right in court.
3.8 to send you, in accordance with the applicable legal provisions and with your agreement where required by law, marketing, advertising and promotional messages and information relating to the use of our services, booking terms and conditions, or to suggest and advise you of goods or services which may be of interest to you. We may also use your data to send you advertising messages that may be of interest to you on social networking platforms or third party sites. If you would like more information on this subject, we invite you to read the contractual documents of these platforms; this processing is based on your consent and/or our legitimate interest (to provide you with relevant information).
3.9 in order to inform you of changes to our services; This processing is necessary for the performance of our respective contractual obligations, the fulfilment of our legal obligations and/or the establishment, exercise or defence of a right in court.
3.10 verify the information contained in your passport, driver’s license, identity card or any other identity document that we may have collected during your registration or your use of our platform; This processing is based on your consent, necessary to comply with our legal obligations and/or necessary to establish, exercise or defend a right in court.
3.11 manage our platform and perform internal technical operations in the context of problem solving, data analysis, testing, research, analysis, studies and surveys; This processing is based on our legitimate interest (ensuring the security of our platform and improving its features).
3.12 to improve and optimize our platform, in particular to ensure that the display of our content is suitable for your device; This processing is based on our legitimate interest (to provide you with relevant content).
3.13 allow you to use the interactive features of our services if you wish to do so; This processing is necessary for the performance of our respective contractual obligations and/or carried out with your consent.
3.14 help us to preserve a healthy and secure environment on our platform; This processing is based on our legitimate interest (to ensure the security of our platform), necessary to comply with our legal obligations and/or necessary to establish, exercise or defend a right in court.
3.15 evaluate the effectiveness of the advertising messages we send and adapt them to our members. This processing is based on our legitimate interest (to measure and optimize the effectiveness of our campaigns) and/or on your consent.
4.1. As part of the use of our services, some of your information is transmitted to other members of our community authorized to publish assignments on our platform, through your profile.
4.2. We may also share information about you, including Personal Data, with other entities of the Onyx Technologies group within the framework of this policy.
4.3. We also work closely with third party companies that may have access to your Personal Data, including :
– Social networking platforms that may offer features that allow you to integrate information from your account into your Shiiped profile on their own platform;
– Our business partners who promote their services on our Platforms and to whom you may decide to subscribe. These services may include insurance services, banking services, car rental services, etc.
– Our insurance partners or insurance intermediaries in order to confirm your eligibility for insurance programs, provide you with a price, allow you to subscribe to the proposed insurance contracts and manage your claims if necessary and meet their legal and regulatory obligations;
– Our business partners on whose website we may advertise our services;
– The subcontractors we use for technical services, payment services, identity verification or providers of analytical solutions.
4.4. We do not share your data with the third parties mentioned in 4.3. Above only in the following cases:
4.4.1. When we use a service provider in connection with the performance of any contract between you and us or to provide or improve our services (for example in connection with payments made through our platform);
4.4.2. As part of the booking process, in order to provide the requested services, we may display on our platform or transmit to another member some of your Personal Data such as your name, surname, photograph, cell phone number or e-mail address;
4.4.3. We publish the notices you write as part of our notice system on our platform. These notices, which contain your first name and the first letter of your surname as well as your photograph, are visible to all visitors to our platform;
4.4.4. When we use search engine and analytics vendors to improve and optimize our ;
4.4.5. 4.4.5. When you expressly request it (for example when you use the authentication methods provided by social networks), subscribe to a service provided by one of our partners, ask to benefit from an offer or a good plan from one of our partners);
4.4.6. When we distribute, on the websites of our business partners, certain parts of our platform (including assignments posted by you) via APIs or widgets. In this case, certain information from your public profile may also be displayed on these sites;
4.4.8. In the event that we sell or acquire a business or assets, in which case we reserve the right to share your Personal Data with the potential seller or buyer of such business or assets.
4.4.9. If Shiiped or all or part of its assets are purchased by a third party, the data in our possession will, where applicable, be transferred to the new owner.
4.4.10. In accordance with applicable law and with your consent where required, we may aggregate data about you that we receive or send to our business partners, including all or part of your Personal Data and information collected through cookies. This aggregated information will only be used for the purposes described above.
4.4.11. We draw your attention to the fact that if you decide to let us access some of your information, in particular your Personal Data, through connection services made available by our business partners, their privacy policies are also enforceable against you. We have no control over the collection or processing of your data implemented by our business partners on their own platform.
5.2. We never review your communications with other members of our community for promotional purposes or targeted advertising. Whenever possible, we use automated systems to moderate the messages transmitted between members via our platform, without any individual decision being made.
In accordance with applicable law and with your consent where required, we may use the data you provide us on our platform for marketing purposes (for example, to send you our newsletters, invitations to our events or other communications that may be of interest to you and to display targeted advertisements on social media platforms or third party sites).
With respect to promotional emails: You may withdraw your consent at any time by un-checking the relevant box in your account, clicking on the unsubscribe link provided in each of our communications.
As far as targeted advertising is concerned :
– On social networking platforms (e.g. Facebook, Instagram) you can oppose this treatment at any time by configuring the settings for advertising your account ;
As a general rule, we store your Personal Data within the European Union. However, since, for example, some of our service providers are located in countries outside the European Union (“Third Countries”), we transfer some of your Personal Data to Third Countries. In particular, this may be the case to Third Countries for which the European Commission has not taken a decision on “adequate protection”. In such a case, we ensure that this transfer is carried out in compliance with applicable regulations and guarantees an adequate level of protection of the privacy and fundamental rights of individuals (in particular by the standard contractual clauses of the European Commission).
8.1. You have the right to receive a copy of your Personal Data in our possession (“right of access”).
8.3. You also have the right to object at any time, for reasons relating to your particular situation, to the processing of your Personal Data for direct marketing purposes or to the processing carried out on the basis of our legitimate interest (“right to object”).
8.4. You have the right to limit the processing of your Personal Data (“right to limitation”). Please note that this right only applies if you challenge the accuracy of your Personal Data for the time necessary for us to verify the accuracy of your Personal Data; in the event of unlawful processing on our part and you require a limitation of their use rather than their deletion, we no longer need the Personal Data for the purposes of processing but they are still necessary for you to establish, exercise or defend your rights in court; ) in the event of exercise of your right to object during the period of verification as to whether the legitimate reasons we are pursuing prevail over yours.
8.5. You have the right to lodge a complaint with the competent supervisory authority or to obtain compensation from the competent courts if you consider that we have not respected your rights.
8.6. You also have the right to the portability of your data, i.e. the right to receive the Personal Data you have provided in a structured, commonly used and machine-readable format and the right to transmit such data to another data controller (“right to portability”).
8.7. You also have the right to set guidelines regarding the fate of your Personal Data after your death.
You are responsible for maintaining the confidentiality of the password we have chosen for your account on our platform.
You agree to keep this password secret and not to communicate it to anyone.
– Send an email to firstname.lastname@example.org.
– By filling out the online contact form
– Or by sending us a letter to the following address:
Onyx Technologies Sàrl, Weststrasse 94, 4900 Langenthal